Contact Us
Have a question or need help? Our care team is here for you.
“No bots. No scripts. Just a human who reads, thinks, and writes back — usually before tomorrow.”
— The Livyn Care Team
We're here whenever you need us.
Questions about your account, therapy plan, medication, or delivery? A specialist is assigned specifically to you — no bots, no queues that go nowhere.
Email Us
support@livyn.com
We typically respond within 24 hours.
Live Chat
Available on your dashboard
Mon — Fri, 9am — 6pm EST.
In an emergency? Call 911. This form isn't for urgent medical care.
We'd love to hear from you
Fill out the form and our care team will get back to you within 24 hours.
Email Us
For general inquiries and support requests.
support@livyn.com
We typically respond within 24 hours.
Live Chat
Chat with our care team in real time.
Available on your dashboard
Mon — Fri, 9am — 6pm EST.
Provider Support
Questions about your treatment or prescription.
Message your provider directly
Through your patient portal.
Looking for quick answers?
Check out our frequently asked questions — you might find your answer right away.
View FAQ